دانشگاه صنعتی شاهرود مدیریت منابع انسانی در ورزش 2383-1499 8 2 2021 06 22 Effect of Career Plateau on Ambiguity and Role Conflict with Mediation of Organizational Conflict of Physical Education Teachers تأثیر فلات‌زدگی شغلی بر ابهام و تعارض نقش با میانجی‌گری تعارضات سازمانی معلمان تربیت بدنی 417 434 2233 10.22044/shm.2021.10320.2302 FA سعیده میری دانشجوی کارشناسی ارشد مدیریت آموزشی، دانشگاه آزاد اسلامی، واحد زاهدان، زاهدان، ایران. ناصر ناستی زایی دانشیار مدیریت آموزشی، دانشکده علوم تربیتی و روان‌شناسی، دانشگاه سیستان و بلوچستان، زاهدان، ایران. Journal Article 2020 12 13 <strong>Summary</strong> The purpose of this work was to investigate the effect of<strong> </strong>the career plateau on the ambiguity and role conflict with mediating role of organizational conflict. This work was an applied and correlation research method. By the stratified random sampling method, 229 physical education teachers were selected. In order to collect information, three questionnaires were used: career plateau, ambiguity, and role conflict and organizational conflict. For the data analysis, the Pearson correlation coefficient, factor analysis, and structural equation modeling were used. The results obtained showed that the direct effect of the career plateau on the ambiguity and role conflict and the career plateau on the organizational conflict and the direct effect of the organizational conflict on the ambiguity and role conflict were positive and significant. The indirect effect of the career plateau on the ambiguity and role conflict was also significant with the mediator role of the organizational conflict. Therefore, it can be accepted that the career plateau has a positive effect on the ambiguity and conflict, both directly and indirectly, through the mediation of the organizational conflicts. <strong>Introduction</strong> In order to be effective, the schools require the teachers to have a good job performance, and the job performance can be affected by a number of factors including the ambiguity and role conflict. The ambiguity and role conflict are important factors in the teacher job stress that cause a lot of stress on the teacher and affect her/his job performance. The role ambiguity occurs when the employee “does not feel that s/he has the necessary information to perform her/his role adequately when s/he is uncertain about what the members of her/his role set expect of her/him. The role conflict is defined as a situation that occurs as a result of the incompatible role demands. The role conflict and role ambiguity cause many individual and organizational deficiencies. Numerous factors such as the organizational conflict and career plateau can affect the role ambiguity and role conflict. The research hypotheses are as follow: The career plateau has a positive and significant effect on the ambiguity and role conflict. The career plateau has a positive and significant effect on the organizational conflict. The organizational conflict has a positive and significant effect on the ambiguity and role conflict. The career plateau has a positive and significant effect on the role ambiguity and conflict with the mediating role of organizational conflict. <strong> </strong> <strong>Methodology and Approach</strong> This work was an applied and correlation research method based on the structural equation modeling. The statistical population of the work was all the physical education teachers in the city of Zahedan (Sistan and Baluchestan province). By the stratified random sampling method, 229 physical education teachers in Zahedan were selected in the academic year of 2019-2020. In order to collect the information, three questionnaires were used: career plateau (Milliman, 1992), ambiguity and role conflict (House, Schuler & Levanoni, 1983), and organizational conflict (Shirkhani, 2011). For the data analysis, the Pearson correlation coefficient, factor analysis, and structural equation modeling were used by the SPSS and Lisrel software. <strong>Results and Conclusion</strong> Based on the results obtained, the amount of correlation coefficient of career plateau with ambiguity and role conflict (r = 0.532), career plateau with organizational conflict (r = 0.573), and organizational conflict with ambiguity and role conflict (r = 0.559) was significant (p < 0.001). The direct effect of the career plateau on the ambiguity and role conflict (β = 0.44, t = 3.88), career plateau on the organizational conflict (β = 0.73, t = 9.45), and the direct effect of the organizational conflict on the ambiguity and role conflict (β = 0.34, t = 3.09) was positive and significant. The indirect effect of the career plateau on the ambiguity and role conflict was also significant with the mediator role of organizational conflict (β = 0.248, t = 5.20). هدف: هدف این پژوهش بررسی تأثیر فلات‌زدگی شغلی بر ابهام و تعارض نقش با نقش میانجی تعارضات سازمانی بود. روش‌شناسی: روش پژوهش توصیفی–همبستگی بود. 229 معلم تربیت بدنی شهر زاهدان در سال تحصیلی 99-1398 و به شیوه نمونه‌گیری تصادفی– طبقه‌ای از طریق سه پرسشنامه فلات‌زدگی شغلی (میلیمن، 1992)، ابهام و تعارض نقش (هاوس، اسکالر و لوانونی، 1983) و تعارضات سازمانی (شیرخانی، 2011) مورد مطالعه قرار گرفتند. برای تجزیه و تحلیل داده‌ها از ضریب همبستگی پیرسون، تحلیل عاملی و مدل معادلات ساختاری استفاده شد. <br /><br />یافته‌ها: اثر مستقیم فلات‌زدگی شغلی بر ابهام و تعارض نقش (88/3,t= 44/0β=)، اثر مستقیم فلات‌زدگی شغلی بر تعارضات سازمانی (45/9, t=73/0β=) و اثر مستقیم تعارضات سازمانی بر ابهام و تعارض نقش (09/3, t=34/0β=) مثبت و معنادار بود. همچنین اثر غیر مستقیم فلات‌زدگی شغلی بر ابهام و تعارض نقش با نقش میانجی تعارضات سازمانی (20/5, t=248/0β=) مثبت و معنادار بود. <br /><br />نتیجه‌گیری: با توجه به نقش فلات‌زدگی شغلی در بروز تعارضات سازمانی و ابهام و تعارض نقش، لزوم طراحی و اجرای برنامه ریزی مسیر کار راهة شغلی و انجام اقداماتی چون گسترش فرصت رشد شغلی، طراحی محیط کاری چالش‌برانگیز، درگیر کردن معلمان در کارهای جانبی و مأموریت‌های سازمانی، توانمندسازی معلمان و تشویق آنان به یادگیری سازمانی و به روز کردن دانش و مهارت خویش می‌تواند در کاهش فلات‌زدگی شغلی مؤثر باشد. https://shm.shahroodut.ac.ir/article_2233_71eeb1cbc9518b7c968dd3bf3538176c.pdf