Abstract
Summary
The purpose of the present research work was to study the effect of the managers’ coaching skill on the physical education teachers’ feedback-seeking behavior with the mediating role of emotional trust. This research work was a survey, and 243 physical education teachers in the Golestan province answered the three questionnaires of coaching skills, emotional trust, and feedback seeking behavior. The results obtained indicated that the managers’ coaching skill had a positive and significant effect on the emotional trust and feedback-seeking behavior. The results obtained showed that the effect of emotional trust on the feedback-seeking behavior was positive and significant. The effect of the managers’ coaching skill on the feedback-seeking behavior with the mediator role of emotional trust was not confirmed.
Introduction
Enhancing the feedback seeking behavior in the employees allows them to use multiple sources of information to seek additional information about their performance (1). One of the factors that can affect the employee feedback seeking behavior is the coaching skills of managers (2). Anssel et al. (2015) have stated that the development of the feedback seeking behavior through coaching skills strengthens the working relationships, and develops the employees' social interactions. Having open communication between the employees allows them to use others as a reliable source of feedback, and use their suggestions to perform tasks (3). On the other hand, the managers' coaching skills are among the things that can lead to positive actions by the managers towards the employees. In fact, the coaching skills of the managers is a kind of benevolent leadership that can strengthen the positive feelings of the employees through the level of concern and care of managers towards their subordinates. Sensitivity to the employee performance and well-being, more attention to employee growth and development, and creating a supportive atmosphere in the organization by managers while increasing the atmosphere of trust in the organization will strengthen the positive job behaviors such as the feedback seeking behavior (4).
Methodology and Approach
This research work was of survey type. The population of the present study consisted of all physical the education teachers of the Golestan Province (N=655 teachers), which according to the Cochran formula, 243 persons were selected as the sample size by the cluster sampling method and answered the questionnaires of coaching skills (Park et al., 2008), emotional trust (McAllister, 1995), and feedback seeking behavior (Moss et al., 2003). The content validity of the research questionnaires was confirmed by 5 PhDs in sports management, and their reliability in a pilot study was estimated to be 0.79, 0.87, and 0.84, respectively, which indicated the stability of the measurement tool. Data analysis was performed in the two descriptive and inferential ways. For this purpose, the SPSS software (version 22) and the Smart software (version 3) were used.
Result and Conclusion
The results of the work indicated that the managers’ coaching skill had a positive and significant effect on the feedback-seeking behavior (t = 4.048, β = 0.317). Another finding of the research work showed that the managers’ coaching skill had a significant effect on the emotional trust of the physical education teachers (t = 35.568, β = 0.830). Another part of the research work results showed that the effect of emotional trust on the feedback-seeking behavior was positive and significant (t = 8.889, β = 0.589). Finally, the results obtained showed that the effect of managers’ coaching skill on the feedback-seeking behavior of physical education teachers with the mediator role of emotional trust was not significant (t = 1.063, β = 0.018). Based on the results obtained, it can be concluded that the coaching skills of managers can have positive consequences such as developing emotional trust among the physical education teachers and increasing their feedback seeking behavior. Creating open communication channels in schools by the principals in order to share the ideas and opinions between the teachers and principals, more attention by the managers to the job expectations of physical education teachers, develop collaborative decision-making between the principals and physical education teachers, and provide appropriate feedback on the performance of these teachers based on the functional facts, and mutual respect are recommended.
Keywords
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