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Role of Abusive Supervision in Organizational Citizenship Behavior by Mediating Employees’ Work Engagement in Sports and Youth Departments

Authors

1 Shahrood university of technology

2 shahrood university of technology

Abstract

Objective: Abusive supervision, as a clear manifestation of destructive leadership, is a complex social issue that has long been present in work environments, imposing significant costs on organizations and employees. The present study aimed to investigate the effect of abusive supervision on organizational citizenship behavior, with the mediating role of employees' engagement in sports and youth departments.
Methodology: This research was a descriptive-correlational study. The research population comprised all employees of the sports and youth departments in Chaharmahal and Bakhtiari and Kohgiluyeh and Boyer-Ahmad provinces. A total population sampling method was used to select 106 participants. Data were collected using three standard questionnaires: abusive supervision by Tepper (2000), employee engagement of Shuck et al. (2017), and Oregon and Kanowski's citizenship behavior (1996). Structural equations, incorporating the variance-based approach, regression, and path analysis, were used to test the research hypotheses.
Results: The results showed that abusive supervision has a negative and significant effect on citizenship behavior and work engagement. Also, work engagement has a direct and significant effect on citizenship behavior. Furthermore, it was shown that work engagement has a mediating role in the effect of abusive supervision on citizenship behavior.
Conclusion: According to the results, abusive and insulting behaviors that managers usually use to pressure employees to make them work harder not only do not motivate them to perform the main tasks, but also destroy voluntary or extra-role behaviors by reducing work engagement. Therefore, managers/supervisors should refrain from such abusive behavior.

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Human Resource Management in Sports
Volume 12, Issue 2
June 2025
Pages 371-391
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