نوع مقاله : پژوهشی کاربردی

نویسندگان

1 دانشجوی دکتری مدیریت ورزشی، واحد اسلامشهر، دانشگاه آزاد اسلامی، اسلامشهر، ایران

2 استادیار گروه تربیت بدنی، واحد اسلامشهر، دانشگاه آزاد اسلامی، اسلامشهر، ایران

چکیده

هدف: هدف از این پژوهش، ارائه الگوی مدیریت بحران در مجموعه­های ورزشی شهرداری تهران با تأکید بر منابع انسانی بود.
روش‌شناسی: روش پژوهش از نوع کیفی و با رویکرد گلیزر بود. مشارکت­کنندگان شامل اساتید، مدیران ورزش شهرداری، مدیران مجموعه­های ورزشی بود. نمونه­گیری به تعداد قابل کفایت و با روش قضاوتی بر مبنای رسیدن به اشباع نظری انجام شد (20 نفر). ابزار پژوهش شامل مطالعه کتابخانه­ای نظامند و مصاحبه­های اکتشافی ساختارمند بود. روایی ابزار بر اساس اعتبار حقوقی و علمی نمونه، نظر خبرگان و توافق بین کدگذاران ارزیابی و تأیید گردید. جهت تحلیل یافته­ها از روش کدگذاری مفهومی چندمرحله­ای با رویکرد گلیزری استفاده شد.
یافته‌ها: سه مقوله اصلی به‌منظور تدوین الگوی مدیریت بحران در مجموعه­های ورزشی شهرداری تهران با تأکید بر منابع انسانی وجود داشت. کد محوری "قبل از وقوع بحران" که دارای مقوله‌های توانمندسازی منابع انسانی، هماهنگی و برنامه­ریزی بود. کد محوری "حین وقوع بحران" که دارای مقوله‌های مدیریتی، روان‌شناختی و ارتباطی و کد محوری "بعد از وقوع بحران" که شامل ارزیابی و اصلاح و بازخورد بود.
 نتیجه‌گیری: توجه به الگو ایجاد شده می‌تواند فرایند برنامه­ریزی و پاسخ به بحران مجموعه­های ورزشی شهرداری تهران را ایجاد نماید و بستری در جهت بهره­گیری از تمامی ظرفیت­های انسانی را فراهم نماید.

کلیدواژه‌ها

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